Terms And Conditions

Booking Policy

Reservation Guarentee : Requires at least 50% advance payment while making a booking. The advance amount will be non-refundable if the booking is cancelled.
Cancellation Policy : Cancellations made up to 3 days prior to the check-in date are accepted. Late cancellations may incur charges.
No-Show Charges : If the guest does not arrive, one night’s stay or the full booking amount may be charged.

Check-In / Check-Out

Check-In Time : 01:00 PM
Check-Out Time : 11:00 AM.
Early Check-In / Late Check-Out : Subject to availability and may incur additional charges.

Payment & Charges

Accepted Payments : Credit cards, debit cards, cash, or online payment links are accepted.
Additional Charges :Applicable for mini-bar usage, room service, laundry, or other extra services availed during the stay.
Taxes : All rates are exclusive of applicable government taxes unless otherwise mentioned.

Cancellation & Refund Policy

Non-Refundable Policy :-
* Payment must be made in advance at the time of reservation.
* If you cancel within 24 hours before check-in, no refund will be issued.

Partial Refund Policy :-
* Payment must be made upfront or as a deposit.
* If cancelled more than 48 hours before check-in, 50% of the amount will be refunded.
* Refund percentage may decrease as the check-in date approaches.

Refund Method :-
* Refunds, if applicable, will be processed to the original mode of payment within 7–10 business days.

Guest Conduct & Safety

* All guests must present a valid government-issued photo ID at the time of check-in.
* Accepted ID proofs: Aadhaar Card, Voter ID, or Passport.
* Note: Failure to provide valid ID proof may result in denial of accommodation as per Resort policy.
* Guests must behave respectfully and avoid causing disturbance to other guests or Resort staff.
* The Resort reserves the right to cancel a booking or ask a guest to leave if any inappropriate behaviour is observed.

Resort Property & Responsibility

* Guests will be held responsible for any loss or damage caused to Resort property during their stay.
* Please ensure the safety of your personal belongings. The Resort shall not be responsible for any loss, theft, or damage to valuables left unattended.
* Items left behind will be kept in lost & found for a limited period. Guests may contact the Resort to claim them.

Liability Disclaimer

* The Resort shall not be liable for any personal injury, illness, loss, or damage that occurs during the stay, unless directly caused by the Resort’s negligence.
* In case of unforeseen circumstances (natural disaster, government restrictions, etc.), the Resort reserves the right to cancel or modify bookings.

Privacy Policy

* Guest information collected during booking or stay is used solely for reservation and service purposes.
* The Resort respects guest privacy and will not share personal data with any third party, except as required by law.

General Terms

* All guests are expected to comply with Resort rules and safety regulations.
* The management reserves the right to amend or update these Terms & Conditions at any time without prior notice.
* By confirming a booking with Corbett Nivara Retreat Resort, guests are deemed to have read and agreed to these Terms & Conditions.

Contact Information

For any questions regarding our Refund and Cancellation Policy or to make changes to your reservation, please contact us:

Corbett Nivara Retreat Resort

Santoshpur,
near hanuman dham, Chhoi,
Ramnagar, India 244715

+91 6398872160
info@corbettnivararetreat.com